Terms and conditions

Last Updated: November 2025

These SMS Terms & Conditions (“Terms”) describe how Brightly Dental uses text messaging to communicate with patients. By opting in to receive SMS/MMS messages, you agree to these Terms.

SMS Program Description

By providing your mobile number and opting in, you agree to receive the following types of messages from Brightly Dental:

Appointment confirmations & reminders
Scheduling updates or requests
Patient care notifications
Follow-up messages after treatment
Billing or insurance-related communication
Administrative alerts
General conversation with staff

Message frequency varies and depends on your interactions and appointments.

How to Opt In

You may opt in through:

Website contact forms with a consent checkbox
Paper or digital forms at our office
Verbal consent over the phone or in person
Messaging us first to initiate conversation
Email or written request giving consent

By opting in, you certify that you are the owner or authorized user of the mobile phone number provided.

How to Opt Out

To stop receiving messages:

Reply STOP to any message

This will immediately remove you from SMS communications.
You may opt back in at any time by replying START or contacting our office.

Help & Support

If you need help:

Reply HELP to any message
Call our office
Email info@brightly-dental.com

Message & Data Rates

Message and data rates may apply depending on your mobile plan.
Brightly Dental is not responsible for carrier charges.

Mobile Carriers

Message delivery is subject to your mobile carrier’s availability.
Carriers are not liable for delayed or undelivered messages.

Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

Privacy & Data Use

Your mobile number and personal information will be handled per our SMS Privacy Policy.
Brightly Dental does not share SMS consent or phone numbers with third parties for marketing.

See our full Privacy Policy here: [Insert Privacy Policy URL]

Compliance & Restrictions

You agree not to use Brightly Dental’s SMS service to:

Send unlawful, harmful, or abusive content
Send protected health information (PHI) unauthorized through SMS
Attempt to interfere with or disrupt the SMS program

Brightly Dental follows all applicable laws and guidelines including:

TCPA
CTIA Messaging Principles & Best Practices
CAN-SPAM
A2P 10DLC requirements

Changes to These Terms

We may update these Terms from time to time. Updates will be posted on our website.

1Contact Information

For questions:
Brightly Dental
Website: www.brightly-dental.com
Email: info@brightly-dental.com
Phone: (720)-319-7170